Getting Started

Your New Client Journey

1

Sign Up

Select Continue to Sign Up to complete the New Client Form. You can call or text us at 603-541-HAPS (4277) with questions.

Please note that signing up does not guarantee availability or a good fit.

2

Complete Your Profile

We'll get in touch within 2-24 hours and send a link to your Time To Pet account. Time To Pet is your personal online portal where you will reserve visits, pay invoices, send messages, and get updates on your pets. There's also a mobile app for extra convenience.

We'll tentatively reserve your initial services and contact you to set up your introductory visits.

3

Schedule Your Introductory Visits

Complimentary Consultation with Behavior Assessment, and
Paid Trial Visit (within 2 days of the first visit).

4

Complete Your Consultation with Behavior Assessment

We'll learn your home's layout, test accessibility, and review your pet’s routines and care needs while initially observing and later interacting with them. We'll also answer any questions to ensure your confidence in using the Time To Pet app.

Dog-only or dog-and-cat households: In-person consultations are required.
Cat-only households: Virtual consultations may be either available or required.
A lockbox is strongly recommended, regardless of the primary access method.

This is a complimentary 20-30-minute visit.

5

Complete Your Trial Visit

We'll conduct a 30-minute Drop-In or Dog Walk to ensure a strong foundation before your routine services are confirmed.

It should take place within 2 days of the consultation, at a time when you are not home but still available in case of concerns.
We can then proceed confidently, knowing whether your family and Hollis Area Pet Sitters are the right fit for each other.
Subsequent visits may be available for pets that require more interaction before one-on-one visits can begin.

There is a $30 charge for this visit.

6

Enjoy Worry-Free Time Away

After your consultation and trial visit, you’ll officially be a Hollis Area Pet Sitters’ client!

We'll confirm your first services as applicable.
You’ll receive visit reports, complete with notes, photos, and even GPS-tracked maps of walks, all through the Time To Pet app.
And you’ll have the convenience of the app to communicate with us and manage all aspects of your account.
Request an Account